Custom Built CRM for Laundromats

Centralize and Manage Your Customer Data

Easily track interactions, streamline management, and gain valuable insights to help grow your laundromat business

What is a Custom Built CRM?

Our Custom CRM is designed to store and manage all your customer data in one central location, helping you track every interaction and maintain better relationships. From customer inquiries to marketing campaigns, everything is organized for quick access and improved efficiency

  • Centralize Contact Management: Easily organize and access customer information in one place, allowing you to maintain up-to-date profiles, track interactions, and personalize customer outreach.

  • Monitor and Manage Google Reviews: Track, respond to, and encourage positive Google reviews from within the CRM to strengthen your laundromat’s online reputation and build trust with new customers.

How It Works

Step 1

Customize Your CRM

We tailor the CRM to fit your specific business needs, ensuring you can store and track the data that matters most.

Step 2

Centralize Data

We transfer over all of your customer data from Laundroworks, Cents, CCI and other platforms.

Step 3

Manage Relationships

Easily track interactions and set reminders to follow up with your customers, improving relationships and customer loyalty.

Step 4

Gain Insights

Access real-time reports that offer insights into customer behaviors, trends, and engagement, helping you optimize your marketing strategies.

Why Your Laundromat Needs a Custom CRM

Improve Efficiency

Save time by having all customer information in one place, accessible to your entire team

Better Customer Management

Track interactions, last time customer visited, and preferences to create personalized experiences and improve customer satisfaction

Data-Driven Decisions

Use customer data to guide your marketing efforts, improving campaign performance and ROI

Custom CRM FAQs

Do You Handle the CRM Setup and Marketing Campaigns?

Yes, we manage all aspects of the CRM, including setup, customization, and executing marketing campaigns, so you can focus on running your laundromat while we take care of customer engagement.

Can I View Analytics from Different Marketing Channels?

Absolutely! Our CRM includes a dashboard that displays analytics from Google and Facebook ads, email and SMS campaigns, and contact interactions, providing you with valuable insights all in one place.

Will I Be Able to See Detailed Information on Each Contact?

Yes, you can access comprehensive data for each contact in the CRM, including information provided by your laundromat software system, allowing for a complete view of your customers.

How Does the CRM Help Improve Customer Retention?

Our CRM enables you to stay engaged with customers through targeted email and SMS campaigns, loyalty rewards, and timely updates, all of which help drive repeat visits and build lasting relationships.

Is the CRM Accessible on Mobile Devices?

Since we are a full service agency, we handle all of the CRM marketing for you. Currently, access to the CRM is only viewable from a computer but we may explore building out an app down the road

Ready to Centralize Your Customer Data?

Get started with a custom CRM designed specifically for your business needs. Contact us today to schedule a demo and see how we can help you streamline your customer management