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Custom CRM for Laundromats

Every customer touchpoint in one place. Synced automatically from your POS. See who's visiting, who's lapsed, and who needs a re-engagement campaign. No more scattered data.

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Customer Dashboard1,247 contactsMMaria G.12 visits ยท 2 days agoVIPJJames K.3 visits ยท 1 week agoNewSSarah T.0 visits ยท 45 days agoAt riskRRobert L.8 visits ยท 5 days agoRegularSyncs with Cents ยท LaundroWorks ยท CCI

Why CRM matters

Centralize your data

Stop switching between your POS, email, phone system, and spreadsheets. Our CRM pulls everything into one dashboard so you can see every customer interaction in one place.

Automate follow-ups

Auto-tag customers by behavior, trigger re-engagement campaigns for lapsed visitors, and track every touchpoint from first visit to lifetime loyalty.

POS API integration

We connect directly to your laundry POS system via API so customer data syncs automatically. New customers, visit history, and transaction data flow into your CRM in real time.

Automated email & SMS

Once synced, your CRM triggers personalized messages automatically. Welcome sequences for new customers, win-back campaigns for lapsed visitors, and review requests after every visit.

Who this works best for

A CRM delivers the strongest results for these laundromats:

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Multi-machine laundromats

Tracking hundreds or thousands of customers across machines. A CRM turns anonymous transactions into named customers you can market to.

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Pickup & delivery operations

P&D customers expect communication. Automated texts for order updates, delivery confirmations, and follow-up campaigns keep them coming back.

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Multi-location owners

One dashboard for all locations. See which stores are driving repeat visits and which need attention. Compare performance side by side.

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Owners with a POS system

If your POS captures customer data (Cents, LaundroWorks, CCI, CleanCloud), we can sync it directly via API. That's the foundation for every automated campaign.

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Laundromats losing repeat customers

If customers visit once and never return, your CRM identifies them within days and triggers an automated win-back campaign before they're gone for good.

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Owners tired of manual marketing

Stop sending emails by hand or tracking customers in spreadsheets. A CRM automates everything so you can focus on running your business.

"I already have POS data. Why a CRM?"

Your POS tells you what happened at the register. A CRM tells you what to do about it. A POS shows Maria visited 12 times. A CRM shows she's a VIP who responds to SMS, left a 5-star review, and hasn't visited in 14 days. Then automatically sends a personalized message before she churns.

Your POS is a cash register. Your CRM is a marketing brain. You need both. we connect them seamlessly.

Common questions

Does the CRM work with my POS system?

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Do I have to manage the CRM myself?

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Can you import my existing customer data?

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How long does setup take?

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What happens to my data if I cancel?

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Ready to centralize your data?

No contracts. No commitment. Just a clear plan for your CRM.

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